Support Center
Nice Telephone Support
Nice’s Technical Services Department provides telephone support for our expanding product line. The group supports over 5,000+ products in various types of installations and applications. Application Engineers can assist dealers and installers with their technical questions.
| Brand | Times | Phone |
|---|---|---|
| Nice | HySecurity | Monday – Friday, 6:00 a.m. – 4:00 p.m. PST | (253) 201-2918 |
| Linear Access, and Numera | Monday – Friday, 5:00 a.m. – 4:30 p.m. PST | (800) 421-1587 (760) 438-7000 |
| 2GIG | Monday – Friday, 5:00 a.m. – 4:30 p.m. PST Saturday, 7:00 a.m. – 3:30 p.m. PST |
(800) 421-1587 (760) 438-7000 |
| Mighty Mule | Monday – Friday, 5:00 a.m. – 4:00 p.m. PST Saturday, 7:00 a.m. – 3:30 p.m. PST |
(800) 421-1587 (760) 438-7000 |
| ELAN Control System, Sun Shades, Gefen, SpeakerCraft, Furman Power, Panamax, Proficient Audio | Monday – Friday, 6:00 a.m. – 4:00 p.m. PST
Closed every Tuesday between 1:20pm and 2:30pm PST |
(800) 421-1587 (760) 438-7000 |
-
Find answers, documentation, instruction manuals, set up guides and more for Nice products and a number of our brands.
-
Find answers, documentation, instruction manuals specific to Doors and Sun Shading products.
-
For HySecurity products’ instruction manuals, brochures, and software as well as phone or email support.
-
Find answers to tracking questions, guides, details about the abode app, billing, integrations and more.
-
Find telephone numbers to call for urgent issues, plus what to have on hand when you call.
-
We encourage you to contact us via email or live chat for less urgent issues.
-
Request a remote support code and authorize a Nice representative to provide remote support.
-
Review our warranty and returns policy and request a return authorization number.