Live Chat Support
We encourage you to contact us via email or live chat (including Numera Live Chat) for less urgent issues. This allows us to assist customers with critical issues via the telephone and eliminates having you wait in the queue for assistance. Our goal is to respond to all email requests within four (4) business hours.
Please click on the appropriate link below:
| Brand | Times | |
|---|---|---|
| Access | Monday – Friday, 5:00 a.m. – 4:30 p.m. PST | Chat Now |
| 2GIG | Monday – Friday, 5:00 a.m. – 4:30 p.m. PST | Chat Now |
| E3 Essential / Elite / Telephone Entry | Monday – Friday, 5:00 a.m. – 4:30 p.m. PST | Chat Now |
| eMerge | Monday – Friday, 5:00 a.m. – 4:30 p.m. PST | Chat Now |
| GoControl Doorbell Camera | Monday – Friday, 6:00 a.m. – 4:00 p.m. PST | Chat Now |
| Home Automation | Monday – Friday, 6:00 a.m. – 4:00 p.m. PST | Chat Now |
| Hubman | Monday – Friday, 6:00 a.m. – 4:00 p.m. PST | Chat Now |
| Keypads | Monday – Friday, 6:00 a.m. – 4:00 p.m. PST | Chat Now |
| Linear Camera | Monday – Friday, 5:00 a.m. – 4:30 p.m. PST | Chat Now |
| M&S / Intercom | Monday – Friday, 6:00 a.m. – 4:00 p.m. PST | Chat Now |
| PERS | Monday – Friday, 5:00 a.m. – 4:30 p.m. PST | Chat Now |
| Numera | Monday – Friday, 5:00 a.m. – 4:30 p.m. PST | Chat Now |
| Z-Wave & Home Automation Chat | Monday – Friday, 6:00 a.m. – 4:00 p.m. PST | Chat Now |
| Tech Support is closed every Tuesday between 1:20pm and 2:30pm PST for team development. | ||
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