No, once you migrate you will have to use the new app and will no longer be able to see the status, receive notifications or operate devices that have been migrated. Your invited administrators or general users will also lose access to the garage door until you invite them to your migrated device.

Features that are not supported in the new Nice G.O. app are Geofencing, Amazon Alexa/Google Home support, places, and adjusting light brightness with the app. The new app also has different user roles (co-owner & guest).

All the same as the owner except, they can't delete the owner. invite owners/guests, delete the device, or change the device's Wi-Fi network.

Guest access to operate devices are managed by the owner. Guests have the same access as co-owners EXCEPT they are not able to see guest device's history, modify settings, schedule events, remove owners, invite guests, turn the light on/off, and receive push notifications.

Reset your password using the Linear or Entrematic app and use that new password to migrate by logging into the Nice G.O app with your Linear or Entrematic app credentials.

To migrate devices from the Linear, or Entrematic apps to the Nice G.O. app, you must log in with the username & password from your Linear, or Entrematic app. If you would like to migrate your Linear, or Entrematic account and accidentally created a new account with the same username, you will need to delete the new account (Nice G.O App) and log in to the Nice G.O app with your username/password from your Linear, or Entrematic app. If you do not recall what your pw was, it must be reset in the Linear, or Entrematic apps.

Guests will not be able to see activity of devices they are guests of or receive push notifications for non-owned devices. If a user needs to view all activity, they should request to be invited as an co-owner.

Auto-reconnect (Android) or Auto-Join (iPhone) must be disabled to avoid this error. To disable auto-reconnect (Android) or Auto-Join (iPhone) navigate to the Wi-Fi network setting for the Wi-Fi network the device is connected to, and attempt to change the Wi-Fi network again.

Yes, you can set up a new device in the Nice G.O. app by selecting the wall station that you are using. Be sure to reset the wall station by holding the pairing button for 10+ seconds. Once you have reset the wall station Just click on “+” in the top right corner of the Device screen.

Clear the obstruction between the safety beams to close the door, if there is no obstruction, ensure the beams are aligned and functioning correctly by ensuring red and green LEDs on the safety beams are solid. If the LEDs are lit correctly, block and unblock the beams for (5+s) with the door in the open position and then attempt to close the door.

App Push notifications are available under user profile.

Press the reset button (quick press) on the wall station and the wall station should reconnect.

The following Linear models are supported: Linear661, LDCO850, LDCO852, & LDCO863b

The troubleshooting error codes are listed in the user guide and are listed below for reference:

If your device has been previously connected by a prior tenant, you will need to reset the wall station by holding the pairing button for 10+ seconds until the LED turns red and then attempt to pair the device again.

Hold the pairing button for 10+ seconds until the LED turns solid red and then attempt to put the device in pairing mode (red flashing) so that pairing can be attempted again.

A Wi-Fi extender is not recommended as signal quality for extenders frequently are intermittent and have challenges reconnecting. Using Wi-Fi extenders are not preferred as they might affect the reliability of the Wi-Fi connection and we have limited ability to troubleshoot issues with 3rd party Wi-Fi extenders. If a Wi-Fi extender is unable to connect, the extender can be power cycled to attempt to re-establish the network.

Wi-Fi Protected Access (WPA) 2 is the minimum-security standard supported to ensure the network being used is secure. If you are using a router with WPA 1, we recommend upgrading to a router that supports at a minimum WPA2.

Vacation Mode is a setting that can be enabled with the wall station or the app (connected devices only). When active, the arrows on the wall station will flash blue. When vacation mode is active, remote transmitters and keypads are prevented from opening the garage door (from the fully closed position). Vacation mode provides additional security by disabling your garage door from being opened when the residents are away and vacation mode is active.